Privacy Policy

Introduction

Masis Cinar Electrician Services ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (phone number, email address)
• Service address and billing address
• Payment information
• Communication preferences

Service Information

• Details about electrical work performed
• Service history and records
• Property information relevant to services
• Photos or documentation of work areas (with permission)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our electrical services
• To communicate with you about appointments and services
• To process payments and maintain billing records
• To send service reminders and follow-up communications
• To respond to your inquiries and requests
• To comply with legal obligations and licensing requirements
• To administer our Loyalty Program

Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in our operations (payment processing, scheduling software)
• Legal Requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of our company, customers, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records may be retained for warranty purposes and to comply with licensing requirements.

Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: